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Scout may include tables or charts when they help answer your question. You can also ask Scout to create one whenever you want to visualize the data. For example, ask “Show this result as a table” or “Show the trend over time as a line chart.” Scout displays the visualization as a result card in the conversation. Hover over a card’s header to reveal controls such as Data picker, Refresh card, and Show logic. Hover over an icon to see its label.

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Explore a table

  1. Click Expand table on a table card to open a larger view.
  2. Search for the records you want to examine.
  3. Open a column heading to sort its values or apply a filter.
To format columns or add totals, close the expanded view and use the column menus on the original card in the conversation. See Table cards for the individual controls and which changes are saved. Its pivot instructions using Dash apply in Dashboards.
GIF placeholder: RESULTS-03Open Expand table, search for a value, and sort a column. End with the matching rows and active sort visible.

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Inspect chart values

Enable Data picker in the chart’s header, then hover over the chart to inspect its plotted values. The legend and axes identify the measure, period, and units. See Chart cards for series, axes, and display settings. Dashboard variables apply to cards in Dashboards.
GIF placeholder: RESULTS-08Enable Data picker on a Chat chart and inspect two plotted values. Keep the card title, legend, and axis labels visible so the measure and units are clear.

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Refresh a table or chart

Click Refresh card, the circular-arrow control, to run the card again. Refreshing updates the card’s data; it does not rewrite the original answer text in the conversation.
Refreshing queries the connected data available to Galvant. It does not trigger a sync from your company’s source systems.
To see how Scout arrived at a result, open Show logic. See Agent trace and Show logic for the thought process and steps behind an answer.

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Download a table as Excel

Click Excel above a Chat table to download it.
Screenshot placeholder: RESULTS-04Show Refresh card, Excel, and Expand table on a table card.
For files Scout creates during a request, see Download files Scout creates. For a problem with a result, see Give feedback on answers.