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Use Give feedback to report a problem with a specific Scout answer. The feedback includes its conversation and message, so the response can be identified.

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Submit feedback

1

Open the feedback form

Click Give feedback beneath the answer you want to report.
2

Describe the issue

Enter what happened and what you expected. Include the relevant date range, measure, or example record when it helps identify the problem.For example: “I asked for last month’s sales, but the answer uses this month’s dates.”
3

Submit the feedback

Click Submit. The form closes when submission succeeds. Click Cancel if you do not want to submit it.
Screenshot placeholder: RESULTS-06Show Give feedback beneath an answer and the open form with an example describing a mismatched time period. Include Submit and Cancel. Do not submit feedback just to capture the image.

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Ask Scout to revise the answer

Submitting feedback does not revise the answer or continue the analysis. Send a message in the same conversation when you want Scout to correct the result. To review Scout’s steps before reporting an issue, see Agent trace and Show logic. For access, recording, or delivery problems, see Troubleshooting.